Shipping & Delivery
At AOSVAPE, we understand that timely and reliable delivery is essential for a positive shopping experience. That’s why we’ve designed our shipping and delivery process to be straightforward, efficient, and customer-friendly.
Shipping Policy
Shipping Regions We proudly offer shipping across the world. No matter where you are located, you can enjoy our premium selection of nicotine pouches.
Processing Time All orders are processed within 3 business days.
Delivery Times
Estimated delivery time varies between countries. Shipments to European countries 8-18 business days. Shipments to United States of America 8-20 business days, shipments to other countries 10-30 business days.
- Standard Shipping: 8-20 business days
- Expedited Shipping: 5-10 business days
Please note that these are estimated times and may vary based on carrier schedules, weather conditions, and other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your selected shipping method. We offer free standard shipping on orders over $49.9, so you can save on shipping while enjoying our products!
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the progress of your shipment through the carrier’s website. If you have any questions or concerns about your order, feel free to contact our customer service team.
International Shipping
For international orders, please be aware that:
- Customs and Duties: Your order may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. We recommend checking your local regulations for more information.
- Delivery Times: International delivery times can vary significantly depending on the destination. Please allow additional time for customs processing.
Undeliverable Packages
In the event that a package is returned to us as undeliverable (due to an incorrect address or failure to pick up from the carrier), we will contact you to arrange reshipment. Please note that reshipping fees may apply.
Contact Us
If you have any questions regarding shipping or delivery, please don’t hesitate to reach out to our customer support team at [email protected]. We are here to help!
Thank you for choosing AOSVAPE. We appreciate your business and look forward to serving you!